Jobs
Become part of the Museum team
Buyer and Merchandiser
- Salary: £37,030pa (pro rata)
- Contract type: Part-time, permanent appointment
- Location: Chelsea
- Closing date: Monday, 16 November 2026, 8.00am
- Interview date: Tuesday, 24 November 2026
- Downloads: Job description (164KB) | Person specification (106KB)
We are seeking a Buyer/Merchandiser to join our passionate and dedicated Commercial team, which sits within the Museum’s trading arm. This is an exciting role in which you will be lead on product development, merchandising and e-commerce, playing a pivotal role in the development of an engaging retail offer and commercial income growth, across both physical and digital channels.
You will be passionate about engaging audiences through the development of commercially led, unique product ranges, which are inspired by our collections, intellectual property and mission. Your role will support in successfully growing the National Army Museum’s brand awareness, commercial profile and maximising profit to support the Museum’s long-term financial sustainability.
The successful candidate will have at least two years’ experience in a retail buying and merchandising role in a museum, visitor attraction or similar; be highly organised, a team player, with excellent budgetary, numerical, written and analytical skills. Enthusiastic, creative, and pro-active, together with a keen interest and appreciation of military history, the successful candidate will be able to confidently develop and execute a buying plan and relish the opportunity to make a positive contribution to the growth of our retail offer.
This is a part-time role working 3 days a week. Days of work will be agreed with the successful candidate.
Soft Play and Birthday Party Assistant
- Salary: London Living Wage
- Contract type: Part-time, 12-month fixed-term appointment
- Location: Chelsea
- Closing date: Monday, 16 November 2026, 8.00am
- Interview date: Tuesday, 1 December 2026
- Downloads: Job description (130KB) | Person specification (105KB)
We are seeking a Soft Play and Birthday Party Assistant to join our passionate Front of House Team. This is a key role, ensuring that our popular Play Base (soft play) and Birthday Party packages are operationally delivered to high standards across all visitor/guest touch points.
You will be responsible for welcoming in and briefing our Play Base visitors, invigilating sessions, and ensuring health and safety and cleanliness standards are met. Additionally, you will be responsible for assisting the Birthday Party Coordinator in the planning and delivery of our Birthday Party packages.
The successful candidate will be passionate about engaging visitors/guests and enhancing their experience, be a team player as well as able to work independently and enjoy working in a fast-paced and busy environment. You will be enthusiastic about making a positive contribution to maintaining and growing our Play Base, Birthday Party and wider Museum reputation.
This is a part-time role working 4 days out of 7, 24 hours per week, including weekends.
Application process
Send your completed application form to hr@nam.ac.uk
Application guidance notes | Rewards and benefits
Please note that we reserve the right to close a vacancy early if sufficient applications are received.
Due to the high volume of applications, we are unable to acknowledge receipt (unless specifically requested) or provide information on why an applicant has not been shortlisted.
If you have not heard back from us within two weeks of the closing date, please assume that your application has been unsuccessful. However, we are grateful for the interest you have shown.
About our staff
The National Army Museum employs staff in all of the specialist areas relating to our collections, including Archives and Library, Curatorial and Research, Collections Care, Exhibitions, Learning and Public Programmes.
In addition, we have staff providing other services, including Commercial and Visitor Experience, Technical Services, Development Fundraising, Facilities, Finance and Administration, Human Resources, and Audiences and Communications.
The Museum employs around 100 members of staff in both full- and part-time positions, who are located either at the museum building in Chelsea or at our purpose-built storage and conservation facility in Stevenage. A team of volunteers supports our work.
