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Re-opened after a £23.75 million transformation, the National Army Museum has a mission to tell the story of our Army and the people who have served in it. Through five thematic galleries and our innovative exhibition and events programme, the public can explore what it's like to be a soldier, find out why we fought in conflicts (past and present), and discover the impact the Army has had on our society.

Visitor Welcome and Retail Sales Assistant

Closing date: 10 February 2020, 5pm

We are seeking a full-time Visitor Welcome and Retail Sales Assistant to join our passionate and dedicated team. This is a key role in ensuring that the Museum delivers world-class, welcoming and engaging service at our welcome desk and family focused early years soft-play space. You will also drive sales by using exceptional selling skills in our shop, helping the Museum achieve its sales targets.

The successful candidates will have retail experience, be a team player, enjoy interacting with visitors, have a positive outlook and possess an understanding of how to apply selling skills to drive sales and key performance indicators.

Job description (50KB) | Person specification (39KB) | Application form (186KB)

P/T Retail and Admissions Supervisor

Closing date: 5 February 2020, 12pm (noon)

15 hours per week, 2 days out of 7 including regular weekends, based in London
Fixed Term Contract up to 31 December 2020

We are seeking to appoint a part-time Supervisor to join a passionate and dedicated team and assist the Retail and Admissions Manager in efficiently managing the day-to-day operation of the welcome desk, shop, soft-play space and associated birthday party offer. This is a customer-facing role which involves leading by example to coach and develop the team to ensure they are motivated and possess the right skills to deliver world-class visitor experience while also achieving sales targets and key performance indicators. 
 
The successful candidates will have significant supervisory experience in a retail, museum or similar setting. You must be a team player, with exceptional operational and people management skills, have a positive outlook and be willing to learn. This is an opportunity for an experienced supervisor who is keen to gain exposure to a variety of skills across front-of-house and commercial activity in a museum environment. 

Job description (42KB) | Person specification (36KB) | Application form (186KB)

Learning Producer (Schools and Young People)

Closing date: 31 January 2020, 12pm (noon)

We are seeking to appoint a Learning Producer whose focus will be on co-ordinating, delivering and evaluating a vibrant, original, relevant and fun participatory schools programme which leverages the Museum collection, resources and the expertise of the National Army Museum team.

The Learning Producer will be responsible for preparing and delivering education sessions, coordinating school visits and managing our extensive handling collection and learning resources.

Job description (61KB) | Person specification (34KB) | Application form (186KB)

Application process

Send your completed application form to hr@nam.ac.uk

application form (word) application form (pdf)

Due to the high volume of applications that we receive, we are unable to acknowledge receipt (unless specifically requested) or provide information on why an applicant has not been shortlisted.

Therefore, if you have not heard back from us within two weeks of the closing date, please assume that your application has been unsuccessful. However, we are grateful for the interest you have shown.

Application guidance notes Rewards and benefits

The National Army Museum employs staff in all of the specialist areas relating to our collections: Curatorial and Collections Management, Digital, Exhibitions and Interpretation, Learning, Photography and Image Library, and Public Programmes.

In addition, we have staff providing other services including Commercial and Visitor Experience, Computer and Technical Services, Development Fundraising, Facilities, Finance and Administration, Human Resources, Marketing and Communications, and Records Management.

The Museum employs around 80 members of staff in both full and part-time positions, who are located either in the Museum at Chelsea, or at our purpose-built storage and conservation facility at Stevenage. A team of volunteers supports our work.

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"First time @NAM_London today. Thoroughly enjoyed it. Thought the presentation & interpretation made the subject accessible..."